Privacy Policy

Effective date: 22 May 2026

PingMyBin is owned by Jason Gutsell and Sophie Nicole Casey, and operated by jasoph.com trading as Sophie Nicole Casey LLC ("we", "us", "our"). This Privacy Policy explains what data we collect, why we collect it, and how we use it.

1. Information We Collect

• Account data: name, email address, login details via our authentication provider.
• Service data: postcode, bin schedule preferences, reminder time, notification preferences.
• Billing data: subscription status and payment IDs from Stripe (we do not store full card details).
• Technical data: device and push subscription details needed to send reminders.

2. How We Use Information

• To provide and operate bin reminder notifications.
• To process subscriptions and referral rewards.
• To maintain account security and prevent abuse.
• To improve reliability of schedules and service quality.

3. Legal Basis (UK GDPR)

• Contract: to deliver the service you signed up for.
• Legitimate interests: service security, fraud prevention, and reliability improvements.
• Legal obligations: accounting and compliance requirements.

4. Sharing of Data

We share data only with trusted providers needed to run PingMyBin, including hosting, authentication, email delivery, and payments (Stripe). We do not sell your personal data.

5. Data Retention

We keep data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You may request access, correction, deletion, or portability of your personal data, and object to certain processing where applicable.

7. Security

We use reasonable technical and organizational measures to protect your data. No system can be guaranteed 100% secure.

8. Contact

For privacy questions, contact us at [email protected].

Website: https://pingmybin.uk